Microsoft Dynamics 365 CRM Podcast

Join in the Dynamics 365 CRM Podcast Series you will learn how to: 

• Transform the way you do Business and enhance the Customer Experience & Engagement
• Get ahead of your competitors with the right CRM Solution
• Automate your business processes so you can focus on what’s important for the business to succeed.
• Transform the customer journey with streamlined, integrated, and automated processes critical to your success
• Increase your Sales & Revenue...
• Without a centralised and automated CRM system, your people can lose track of customer interactions and miss vital business opportunities.

• A strong CRM solution is a multi-faceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored.
• Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimising your operating processes or making the most of your customer relationships or sales leads.
• With the Dynamics 365 Platform, you have the flexibility to manage your entire Customer Relationship Management requirements to suit your specific business needs.
• Choose a stand-alone application to meet the needs of a specific line of business or use multiple CRM tools & Apps that work together as a powerful integrated CRM solutions for – Sales, Marketing, Customer Service, Field Service, Remote Assist, Customer Voice, Customer Insights, Portals and more.

• Dynamics 365 Sales empowers your Sales team to build strong and lasting relationships with customers, make informed data-driven decisions and increase Sales. 

• Track and manage all your accounts, contacts & opportunities, along with the sales nurture process from sales leads through to orders.

Connecting people and Processes:

• Know your ideal customer persona
• Build lasting relationships & Customer retention
• Seamless collaboration across Sales Teams
• Boost Seller Productivity
• Adapt to rapid & unexpected changes and market conditions
• Manage your customers and Sales Opportunities on any device
• Manage all your Sales tasks in one central system
• Increase productivity with familiar tools as Dynamics 365 Sales is integrated with Office 365 apps

• As one of the leading Microsoft Irish Partners, we help our Customer Success Stories enabled by Microsoft’s Dynamics 365 ERP & CRM Solutions.  Simply Dynamics support over 100 Irish & International Clients across a range of Industries and brand names. 
• Our focus is very much on enabling our Customers to make informed data-driven decisions and ensuring a successful ROI on their Microsoft Dynamics 365 technology Investments and to drive business success.